Writing and Responding to Emails Professionally MCQs

1. : What is the best subject line for a professional email regarding a meeting reschedule?
(A) Change
(B) Important!
(C) Rescheduling of Marketing Meeting – Aug 15
(D) Hey, about the meeting…

2. : Which of the following is the most appropriate salutation in a professional email?
(A) Hi there,
(B) Dear Mr. Khan,
(C) Hello buddy,
(D) Hey,

3. : What is the main advantage of keeping emails concise?
(A) It avoids misunderstanding
(B) It saves time for both sender and recipient
(C) It looks more professional
(D) All of the above

4. : When replying to a customer complaint email, what should you do first?
(A) Defend your company
(B) Ignore the complaint
(C) Acknowledge the issue and apologize
(D) Ask for payment first

5. : In a professional email, how should you end if you expect a response?
(A) Thanks!
(B) Reply soon.
(C) Looking forward to your response.
(D) Let me know.

6. : What is the most appropriate time to reply to professional emails?
(A) Within 24 hours
(B) Within 3 days
(C) Within a week
(D) Only when urgent

7. : Which of these should be avoided in professional email writing?
(A) Proofreading before sending
(B) Using emojis in formal messages
(C) Using a clear subject line
(D) Checking grammar and spelling

8. : What is the purpose of the “CC” field in an email?
(A) To hide the recipient’s email address
(B) To send a copy to additional people for their information
(C) To schedule an email
(D) To attach a document

9. : Which of the following is the most professional closing for an email to your boss?
(A) Regards,
(B) Later,
(C) Cheers,
(D) Bye,

10. : If you receive an email meant for someone else, what should you do?
(A) Delete it immediately
(B) Forward it to the correct person and inform the sender
(C) Ignore it
(D) Share it with colleagues