Chapter 13 QUALITY AND ITS MEASURES MCQs

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1. Quality means:





2. What is the first step of quality assurance?





3. A product that continues to perform its function when operated is said to be:





4. Quality control is job of following departments:





5. Conditions that a product meets minimum requirements of the customer is called quality of:





6. Total quality management is responsibility of:





7. It is a set of standards that helps organizations ensure they meet customer and other stakeholder needs:





8. Following is advantage of ISO-9000:





9. ISO-14000 is about:





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