Chapter 3 Speaking Skills MCQs 20 min Score: 0 Attempted: 0/20 Subscribe 1. . Exchange of information between officers and subordinates within the organization is called. (A) Both (B) External communication (C) Internal communication (D) NoneShow All Answers 2. . Requisitions sent from one department to the other for material within the same organization is called. (A) Communication through gestures (B) External communication (C) Internal communication (D) Verbal communicationShow All Answers 3. . Send representatives to establish rapport with the clients. (A) External communication (B) Internal communication (C) Verbal communication (D) Non-verbal communicationShow All Answers 4. . When in the communication of message one is speaker and other is listener, it will be called. (A) Written communication (B) Verbal communication (C) Non-verbal communication (D) AllShow All Answers 5. . This is unspoken media of communication. (A) Non-verbal communication (B) Written communication (C) Verbal communication (D) AllShow All Answers 6. . In this type of speaking, you speak from a previously prepared outline or notes. (A) Manuscript-reading method (B) Memorization method (C) Extemporaneous method (D) Impromptu methodShow All Answers 7. . In this type of speaking, you speak by learning the speech. But it is possible only for short talks. (A) Extemporaneous method (B) Manuscript-reading method (C) Impromptu method (D) Memorization methodShow All Answers 8. . This speaking method is often faced by high officials, who are called upon for comments on the spur of moments. (A) Extemporaneous method (B) Manuscript-reading method (C) Impromptu method (D) Memorization methodShow All Answers 9. . Just as you use full stop in written document, this is useful during speaking. (A) Full stop (B) Question mark (C) All (D) PauseShow All Answers 10. . You can speak in low or medium volume if number of persons listening are. (A) 100 to 200 (B) 5 to 10 (C) More than 400 (D) More than 500Show All Answers 11. . It is included in the principles of oral communication. (A) Completeness (B) All (C) Clarity (D) ConcisenessShow All Answers 12. . This is the feature of oral communication. (A) All (B) Free from error and emotion (C) Clear oral expression (D) Better understandingShow All Answers 13. . It is included in the strategic steps for successful speaking when you are speaking then. (A) Identify your purpose (B) Know your audience (C) Prepare Visual Aids (D) AllShow All Answers 14. . Which are the audio and visual aids. (A) Slides (B) All (C) Pictures (D) FilmShow All Answers 15. . Such messages which cannot be conveyed orally are called. (A) Non-verbal communication (B) Verbal communication (C) Internal communication (D) External communicationShow All Answers 16. . This is a purposeful exchange of information for a predetermined purpose in a structured situation between two or more persons. (A) Questionnaire (B) Interview (C) Writing (D) AllShow All Answers 17. . Its universal characteristic is “Exchange of information”. (A) Questionnaire (B) Writing (C) Interview (D) ConversationShow All Answers 18. . It is included in the list of importance of interview. (A) Exchange of information (B) All (C) Increasing Understanding (D) Selection of best CandidateShow All Answers 19. . Interview methods may be. (A) By telephone (B) By face to face (C) Both (D) NoneShow All Answers 20. . By this method of interview, you can get information about distant areas in your office. (A) None (B) By face to face (C) Both (D) By telephoneShow All Answers