Q#1: Ali migrated to a foreign country and feels disoriented and homesick. What is he experiencing?
(A) Culture shock
(B) Foreign culture
(C) Alien culture
(D) Adventure
Answer: (A) Culture shock
Q#2: Feeling nauseous after passing a restaurant due to past food poisoning is an example of:
(A) Classical conditioning
(B) Social learning
(C) Operant conditioning
(D) Reinforcement theory
Answer: (A) Classical conditioning
Q#3: Faizan choosing between suggestions uses:
(A) Inductive reasoning
(B) Spatial visualization
(C) Deductive reasoning
(D) Perception
Answer: (C) Deductive reasoning
Q#4: Which is NOT a component of attitude?
(A) Cognition
(B) Affect
(C) Behavior
(D) Myths
Answer: (D) Myths
Q#5: Highly competitive, impatient individuals are:
(A) Self Monitoring
(B) Self Esteemed
(C) Type A personality
(D) Type B personality
Answer: (C) Type A personality
Q#6: Which statement about affect is true?
(A) Emotion and religion
(B) Mood and environment
(C) Can be mood or emotion
(D) Result of thought
Answer: (C) Can be mood or emotion
Q#7: Satisficing decision maker uses:
(A) Rationality
(B) Bounded rationality
(C) Creativity
(D) Others’ decisions
Answer: (B) Bounded rationality
Q#8: Intuitive decision making occurs when:
(A) High uncertainty exists
(B) Facts available
(C) Programmed decisions
(D) No time constraint
Answer: (A) High uncertainty exists
Q#9: Analytical decision making style:
(A) Avoids conflict
(B) Creative solutions
(C) Uses minimum information
(D) Takes little time
Answer: (B) Provides creative solution
Q#10: Hunger, thirst etc. are:
(A) Existence
(B) Safety
(C) Growth
(D) Physiological
Answer: (A) Existence
Q#11: Theory X manager views employees as:
(A) Responsible
(B) Need coercion
(C) Self-controlled
(D) Work normal
Answer: (B) Need coercion
Q#12: Stock-based benefit plan is:
(A) MBO
(B) Gain sharing
(C) Employee stock ownership plan
(D) Piece-rate
Answer: (C) Employee stock ownership plan
Q#13: Virtual teams:
(A) Lack verbal cues
(B) Limited social context
(C) Work online
(D) All of the given options
Answer: (D) All of the given options
Q#14: Groupshift results in:
(A) Less effective decisions
(B) Riskier decisions
(C) Faster decisions
(D) Incorrect decisions
Answer: (B) Riskier decisions
Q#15: Leadership is:
(A) Strategy implementation
(B) Avoiding change
(C) Handling problems
(D) Influencing group toward goals
Answer: (D) Influencing group toward goals
Q#16: First step in communication process:
(A) Transmitting
(B) Decoding
(C) Encoding
(D) Understanding
Answer: (C) Encoding
Q#17: Nonverbal communication EXCEPT:
(A) Instant messaging
(B) Physical distance
(C) Facial expressions
(D) Hand gestures
Answer: (A) Instant messaging
Q#18: Most accurate communication network:
(A) Chain
(B) Direct
(C) Horizontal
(D) All-channel
Answer: (A) Chain
Q#19: Expressing dissatisfaction by discussion is:
(A) Exit
(B) Voice
(C) Loyalty
(D) Neglect
Answer: (B) Voice
Q#20: Stable psychological traits are called:
(A) Attitude
(B) Personality
(C) Perception
(D) Mind-set
Answer: (B) Personality
Q#21: Actual experienced emotions are:
(A) Felt
(B) Displayed
(C) Conditional
(D) Exposed
Answer: (A) Felt
Q#22: Making others behave differently is:
(A) Need for power
(B) Need for achievement
(C) Need for affiliation
(D) Need for control
Answer: (A) Need for power
Q#23: Major source of organizational change:
(A) Corporate governance
(B) Globalization
(C) Business ethics
(D) Cultural change
Answer: (B) Globalization
Q#24: Ability to manage emotions is:
(A) Emotional Intelligence
(B) Mental Ability
(C) Physical Ability
(D) Memory Ability
Answer: (A) Emotional Intelligence
Q#25: Understanding others’ emotions is:
(A) Self-awareness
(B) Empathy
(C) Relationship handling
(D) Managing emotions
Answer: (B) Empathy
Q#26: Managing emotions as per organization is:
(A) Emotional frustration
(B) Emotional contagion
(C) Emotional labor
(D) Emotional conflict
Answer: (C) Emotional labor
Q#27: Filtering information stage is:
(A) Interpretation
(B) Organization
(C) Selective attention
(D) Judgment
Answer: (C) Selective attention
Q#28: Managerial skills include:
(A) Technical, human, conceptual
(B) Leading, motivational
(C) Organizing, interpersonal
(D) Motivating, intrapersonal
Answer: (A) Technical, human, conceptual
Q#29: Mr. Ali needs warm relationships →
(A) Need for achievement
(B) Need for affiliation
(C) Need for power
(D) None
Answer: (B) Need for affiliation