Q#1: Which of the following is a global memory structure, a database or a repository that stores all partial problem solutions?
(A) Delphi method
(B) Knowledge source
(C) Blackboard
(D) Procedure
Answer: (C) Blackboard
Q#2: In knowledge management, PPT stands for _____________.
(A) People, Process, Things
(B) Power, Productivity, Trust
(C) People, Process, Technology
(D) People, Productivity, Things
Answer: (C) People, Process, Technology
Q#3: Which of the following is NOT a mega trend in the new economy?
(A) Technology
(B) Globalization
(C) Workforce diversity
(D) Info/knowledge work
Answer: (C) Workforce diversity
Q#4: Which of the following is the “Value created by fostering connections between individuals”?
(A) Human capital
(B) Relation capital
(C) Structural Capital
(D) Intellectual capital
Answer: (B) Relation capital
Q#5: Which of the following methods is related to qualitative tool for analyzing data?
(A) Content analysis
(B) Means, Standard Deviations, and Frequency Distributions
(C) Scatter grams and Correlation Coefficients
(D) Difference Tests
Answer: (A) Content analysis
Q#6: A knowledge worker remains with a company for a longer period if he has job security, a degree of voluntarism, fair process and _____________.
(A) Emotional Commitment
(B) Affiliation with employees
(C) Instruction Manual
(D) All of the given options
Answer: (A) Emotional Commitment
Q#7: In first step of knowledge capture which is an appropriate tool to elicit information from an expert?
(A) Decision trees
(B) Flowcharts
(C) Interpreting the verbal information
(D) Extensive interviews
Answer: (D) Extensive interviews
Q#8: Successful adoption of Knowledge management requires changes in all except?
(A) Culture
(B) Management attitudes
(C) Communication skills
(D) All of the given options
Answer: (D) All of the given options
Q#9: Organizational knowledge creation is a/an_____ process which upgrades itself.
(A) Continuous
(B) Discontinuous
(C) Event-driven
(D) Occasional
Answer: (A) Continuous
Q#10: The first example of socialization comes from?
(A) Ronda city
(B) Tokyo city
(C) Paris city
(D) None of the above
Answer: (A) Ronda city
Q#11: Which of the following is NOT suitable for knowledge extraction?
(A) Aggregated data
(B) Disaggregated information
(C) Appraised information
(D) Personal experience
Answer: (A) Aggregated data
Q#12: Which one of the following is not a related specific variable?
(A) Age
(B) Climate
(C) Gender
(D) Income
Answer: (B) Climate
Q#13: Which of the following global economy is also called as the “Information Age”, the “third Wave” or the______?
(A) E-Commerce Economy
(B) Electronic Economy
(C) Third World Economy
(D) Developed Economy
Answer: (B) Electronic Economy
Q#14: If knowledge teams are task-oriented then which of the following is the characteristic of knowledge communities?
(A) Information-oriented
(B) Knowledge-oriented
(C) Interest-oriented
(D) Action-oriented
Answer: (C) Interest-oriented
Q#15: Which one of the following are attributes of knowledge products and services?
(A) Improve with use
(B) Anticipate
(C) Interactive
(D) All of the given options
Answer: (D) All of the given options