Q#1: Which one of the following decision is NOT made by operations managers?
(A) How much capacity is required to balance demand?
(B) What should be the location and layout of a facility?
(C) How to improve operational efficiency?
(D) Which market areas to manufacture the products for?
Answer: (D) Which market areas to manufacture the products for?
Q#2: Which one of the following is a measure of productivity that involves measuring inputs and outputs using a common unit of measurement?
(A) Multifactor
(B) Partial
(C) Single
(D) Total
Answer: (A) Multifactor
Q#3: Which of the following functions of an organization consists of all activities directly related to production of a good or service?
(A) Operations
(B) Marketing
(C) Accounting
(D) Finance
Answer: (A) Operations
Q#4: Which of the following is NOT a decision to be made by operations managers?
(A) How much capacity is required to balance demand?
(B) What should be the location and layout of a facility?
(C) How to improve operational efficiency?
(D) Which market areas to manufacture the products for?
Answer: (D) Which market areas to manufacture the products for?
Q#5: To make operations strategy effective it should be:
(A) Independent of the organizationās strategy
(B) Consistent with the organizationās strategy
(C) Developed by a first line manager
(D) Independent of time dimension
Answer: (B) Consistent with the organizationās strategy
Q#6: Which one of the following factors provides a basis for comparing alternative forecasting techniques?
(A) Time dimension
(B) Reliability factor
(C) Degree of accuracy
(D) Measuring units
Answer: (C) Degree of accuracy
Q#7: Which one of the following forecasting technique is based on historical data?
(A) Time series
(B) Qualitative
(C) Judgmental
(D) Associative
Answer: (A) Time series
Q#8: Which one of the following involves completing a series of questionnaires each developed from the previous one, to achieve a consensus forecast?
(A) Consumer surveys
(B) Executive opinion
(C) Time series forecast
(D) Delphi method
Answer: (D) Delphi method
Q#9: In which one of the following situations, the use of a decision tree is required instead of a payoff table?
(A) When there are more than three states of nature
(B) When there are more than three decision payoffs
(C) When the decision situation encompasses an extended time period
(D) When a series of decisions is required
Answer: (D) When a series of decisions is required
Q#10: Which one of the following is an index used to measure actual output relative to design capacity?
(A) Efficiency
(B) Effective capacity
(C) Effectiveness
(D) Utilization
Answer: (D) Utilization
Q#11: Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements?
(A) Introduction
(B) Growth
(C) Maturity
(D) Decline
Answer: (C) Maturity
Q#12: Which of the following statements is correct about capacity evaluating alternatives?
(A) Minimum cost and optimal operating rate are functions of size of plant.
(B) Minimum cost and optimal operating rate are functions of fixed cost.
(C) Minimum cost and productivity are functions of size of plant.
(D) Maximum cost and optimal operating rate are functions of size of plant.
Answer: (A) Minimum cost and optimal operating rate are functions of size of plant.
Q#13: What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day?
(A) 0.03 minutes
(B) 1.8 minutes
(C) 2700 minutes
(D) 291 minutes
Answer: (B) 1.8 minutes
Q#14: Which of the following factors are considered in product and service design?
(A) Customer satisfaction, quality, and improvement costs
(B) Employee motivation, quality, and production costs
(C) Customer satisfaction, flexibility, and production costs
(D) Customer satisfaction, quality, and production costs
Answer: (D) Customer satisfaction, quality, and production costs
Q#15: Which one of the following mathematical expressions can be used to compute availability?
(A) (MTBF)/(MTBF+MTR)
(B) (MTBF)/(MTBF-MTR)
(C) (MTR)/(MTBF+MTR)
(D) (MTR)/(MTBF-MTR)
Answer: (A) (MTBF)/(MTBF+MTR)
Q#16: The advantages of specialization to management include all of the following EXCEPT:
(A) Rapid training of the workforce
(B) Ease in recruiting new workers
(C) Fewer turnovers
(D) Less boredom for workers
Answer: (D) Less boredom for workers
Q#17: Which one of the following refers to the length of time needed to complete a job?
(A) Work sampling methods
(B) Work measurement
(C) Job design
(D) Methods analysis
Answer: (B) Work measurement
Q#18: Which one of the following management functions is based on forecasting?
(A) Planning
(B) Organizing
(C) Leading
(D) Controlling
Answer: (A) Planning
Q#19: Which one of the following is TRUE about the importance of capacity planning?
(A) It is profitable
(B) It increases the capacity of productive unit
(C) It helps managers quantify production capability
(D) It establishes good relationship with the customer
Answer: (C) It helps managers quantify production capability
Q#20: The type of processing structure that is used for producing discrete products at higher volume is:
(A) Continuous Flow
(B) Assembly Line
(C) Batch
(D) Job shop
Answer: (B) Assembly Line