Question No: 1 (M-1)
Which of the following decision-making techniques requires a panel of experts?
(A) Interacting group
(B) Delphi technique
(C) Nominal group
(D) Brainstorming
Answer: (B) Delphi technique
Question No: 2 (M-1)
Which of the following is an advantage of group decision-making?
(A) The group process takes less time
(B) Groupthink may occur
(C) More decision alternatives are generated
(D) One person can dominate the group
Answer: (C) More decision alternatives are generated
Question No: 3 (M-1)
As managers move up the organizational hierarchy, problems become:
(A) Well-structured
(B) Ill-structured
(C) Programmed
(D) Non-programmed
Answer: (B) Ill-structured
Question No: 4 (M-1)
Programmed decisions minimize the need for managers to:
(A) Act alone
(B) Make the same decision
(C) Exercise discretion
(D) Do nothing
Answer: (C) Exercise discretion
Question No: 5 (M-1)
Fifth step in rational decision-making process is:
(A) Implementation of the alternative
(B) Analyzing alternatives
(C) Developing alternatives
(D) Allocating weights to criteria
Answer: (A) Implementation of the alternative
Question No: 6 (M-1)
Once a manager has identified a problem, the next step is:
(A) Discrepancies
(B) Decision criteria
(C) Scenarios
(D) Factor weights
Answer: (B) Decision criteria
Question No: 7 (M-1)
In decision making, ideas should be evaluated on the basis of:
(A) Acceptability
(B) Durability
(C) Accountability
(D) Liability
Answer: (A) Acceptability
Question No: 8 (M-1)
All are assumptions of rational decision making EXCEPT:
(A) Alternatives are known
(B) Possible outcomes known
(C) Optimal decision is possible
(D) Information is unknown
Answer: (D) Information is unknown
Question No: 9 (M-1)
A situation where manager can make accurate decision is:
(A) Certainty
(B) Uncertainty
(C) Risk
(D) Factual
Answer: (A) Certainty
Question No: 10 (M-1)
The single EU currency is called:
(A) Franc
(B) Franc-mark
(C) Pound
(D) Euro
Answer: (D) Euro
Question No: 11 (M-1)
Customs, values, and demographic characteristics are:
(A) Socio-cultural element
(B) Legal-political element
(C) Economic element
(D) International element
Answer: (A) Socio-cultural element
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Question No: 12 (M-1)
Systems not influenced by environment are:
(A) Open systems
(B) Close systems
(C) Flexible systems
(D) Social systems
Answer: (B) Close systems
Question No: 13 (M-1)
Giving prestigious job titles satisfies:
(A) Esteem
(B) Belongingness
(C) Self-actualization
(D) Safety
Answer: (A) Esteem
Question No: 14 (M-1)
Maslow and Douglas McGregor are:
(A) Administrative theorists
(B) Pre-classical theorists
(C) Classical theorists
(D) Behavioral theorists
Answer: (D) Behavioral theorists
Question No: 15 (M-1)
Orderly personnel planning ensures:
(A) Division of work
(B) Discipline
(C) Unity of command
(D) Stability of tenure of personnel
Answer: (D) Stability of tenure of personne
Question No: 16 (M-1)
All are characteristics of Weber’s bureaucracy EXCEPT:
(A) Formal rules and procedures
(B) Impersonality
(C) One superior only
(D) Informal specialization
Answer: (D) Informal specialization
Question No: 17 (M-1)
NASA adjusting rocket course continuously is:
(A) Planning
(B) Organizing
(C) Leading
(D) Controlling
Answer: (D) Controlling
Question No: 18 (M-1)
Ability to analyze complex situations is:
(A) Problem-solving
(B) Interpersonal
(C) Conceptual
(D) Technical
Answer: (C) Conceptual
Question No: 19 (M-1)
Controlling contingent situation role:
(A) Spokesperson
(B) Monitor
(C) Leader
(D) Disturbance handler
Answer: (B) Monitor
Question No: 20 (M-1)
Representing company at business event is:
(A) Negotiation
(B) Monitor
(C) Figurehead
(D) Liaison
Answer: (C) Figurehead
Question No: 21 (M-1)
Major responsibility of manager:
(A) Works behind scenes
(B) Sets organizational goals
(C) Supervises work of others
(D) Produces product
Answer: (C) Supervises work of others
Question No: 23 (M-1)
Symbolic duties role is:
(A) Interpersonal
(B) Managerial
(C) Decisional
(D) Informational
Answer: (A) Interpersonal
Question No: 24 (M-1)
To motivate employees manager should give:
(A) Monetary incentives
(B) Promotion
(C) Certificates
(D) All of the given options
Answer: (D) All of the given options
Question No: 25 (M-1)
Planning schedules for next month is:
(A) Planning
(B) Organizing
(C) Leading
(D) Controlling
Answer: (A) Planning
Question No: 26 (M-1)
CFO activities mostly include:
(A) Planning
(B) Organizing
(C) Controlling
(D) Leading
Answer: (C) Controlling
Question No: 27 (M-1)
Holding meetings to review progress is:
(A) Controlling
(B) Organizing
(C) Planning
(D) Leading
Answer: (A) Controlling
Question No: 28 (M-1)
Business success is measured by:
(A) Customer satisfaction
(B) Organizational goals
(C) Cost reduction
(D) All of the given options
Answer: (D) All of the given options
Question No: 29 (M-1)
Most important for quality improvement:
(A) Division of labor
(B) Centralization
(C) Proper communication
(D) Departmentalization
Answer: (C) Proper communication
Question No: 30 (M-1)
NOT a characteristic of organization:
(A) People
(B) Product
(C) Purpose
(D) Structure
Answer: (B) Product
Question No: 31 (M-1)
Example of organization:
(A) Hospitals
(B) Colleges
(C) Factories
(D) All of the given options
Answer: (D) All of the given options
Question No: 32 (M-1)
Science of values and ethics:
(A) Anthropology
(B) Philosophy
(C) Economics
(D) Political science
Answer: (B) Philosophy
Question No: 33 (M-1)
Course studying values and ethics:
(A) Philosophy
(B) Behavioral science
(C) Economics
(D) Psychology
Answer: (A) Philosophy
Question No: 34 (M-1)
Systems interacting with environment are:
(A) Close systems
(B) Open systems
(C) Flexible systems
(D) Social systems
Answer: (B) Open systems
Question No: 35 (M-1)
Computer-based management systems field:
(A) Marketing management
(B) Principles of management
(C) Operations management
(D) Management information system
Answer: (D) Management information system
Question No: 36 (M-1)
Maslow and McGregor are:
(A) Administrative theorists
(B) Pre-classical theorists
(C) Classical theorists
(D) Behavioral theorists
Answer: (D) Behavioral theorists
Question No: 37 (M-1)
NOT early behavioral advocate:
(A) Robert Owen
(B) Hugo Munsterberg
(C) Mary Parker Follett
(D) Max Weber
Answer: (D) Max Weber