Question No: 1
All of the following are Taylor’s four principles of management EXCEPT:
(A) Study each part of the task scientifically, and develop a best method to perform it
(B) Carefully select workers and train them to perform a task
(C) Give incentives to the workers in order to reduce the turnover
(D) Cooperate fully with workers to ensure they use the proper method
Answer: (C) Give incentives to the workers in order to reduce the turnover
Question No: 2
All of the following are primary management functions EXCEPT:
(A) Setting goals
(B) Hiring employees
(C) Monitoring activities
(D) Motivating employees
Answer: (B) Hiring employees
Question No: 3
A manager transmits the information outside the organization. He is performing which role?
(A) Spokesperson
(B) Representative
(C) Disseminator
(D) Agent
Answer: (A) Spokesperson
Question No: 4
Interpersonal roles include which three roles?
(A) Disseminating, figurehead and liaison
(B) Figurehead, leader and liaison
(C) Disturbance handler, monitor and entrepreneur
(D) Monitor, resource allocator and negotiator
Answer: (B) Figurehead, leader and liaison
Question No: 5
How many roles have been identified by Henry Mintzberg?
(A) 5
(B) 8
(C) 10
(D) 12
Answer: (C) 10
Question No: 6
Manager has a right to make decisions through the principle of:
(A) Order
(B) Scalar Chain
(C) Discipline
(D) Authority
Answer: (D) Authority
Question No: 7
Giving prestigious job titles would satisfy people’s need for:
(A) Esteem
(B) Belongingness
(C) Self-actualization
(D) Safety
Answer: (A) Esteem
Question No: 8
Which of the following is called output of a system?
(A) Human
(B) Information resource
(C) Employee behavior
(D) Material
Answer: (C) Employee behavior
Question No: 9
Mega environment is also called:
(A) Open environment
(B) Close environment
(C) Flexible environment
(D) General environment
Answer: (D) General environment
Question No: 10
The culture of an organization is largely determined by:
(A) Top management
(B) Employees
(C) Stockholders
(D) Founders
Answer: (D) Founders
Question No: 11
Once a manager has identified a problem, the next step is identification of:
(A) Discrepancies
(B) Decision criteria
(C) Scenarios
(D) Factor weights
Answer: (B) Decision criteria
Question No: 12
A situation offering strong potential for organizational gain is:
(A) Crisis problem
(B) Non-crisis problem
(C) Opportunity problem
(D) Financial problem
Answer: (C) Opportunity problem
Question No: 13
Rules, procedures and policies are most suitable for:
(A) Well-structured
(B) Ill-structured
(C) Programmed
(D) Non-programmed
Answer: (C) Programmed
Question No: 14
Many decisions fail after final choice because:
(A) Incorrect decision weights
(B) People failed to accept solution
(C) Satisficing occurred
(D) Wrong choice
Answer: (B) People failed to accept solution
Question No: 15
Method of copying best practices of leaders is called:
(A) Benchmarking
(B) Forecasting
(C) Project management
(D) Scheduling
Answer: (A) Benchmarking
Question No: 16
Competitor intelligence allows managers to:
(A) React to competitor actions
(B) Cut cost
(C) Diversify market
(D) Predict competitor actions
Answer: (D) Predict competitor actions
Question No: 17
Ali is good at communicating goals and motivating employees. He has:
(A) Conceptual skills
(B) Organizational skills
(C) Technical skills
(D) Human skills
Answer: (D) Human skills
Question No: 18
Ali’s desire to become all he can be reflects:
(A) Self-actualization
(B) Safety
(C) Social
(D) Esteem
Answer: (A) Self-actualization
Question No: 19
Tax revenue is a:
(A) Human resource
(B) Financial resource
(C) Physical resource
(D) Information resource
Answer: (B) Financial resource
Question No: 20
PEL decision to produce split ACs was:
(A) Effective
(B) Efficient
(C) Workable
(D) Feasible
Answer: (A) Effective
Question No: 21
Bureaucracy emerged in:
(A) Pre-classical era
(B) Classical era
(C) Quantitative era
(D) Contemporary era
Answer: (B) Classical era
Question No: 22
Workforce importance was first recognized in:
(A) Pre-classical era
(B) Classical era
(C) Behavioral era
(D) Contemporary era
Answer: (C) Behavioral era
Question No: 23
Selecting workers carefully belongs to POLCA:
(A) Organizing
(B) Leading
(C) Controlling
(D) Assuring
Answer: (A) Organizing
Question No: 24
Inventory management concept is example of:
(A) Scientific management
(B) Behavioral management
(C) Management science
(D) Operations management
Answer: (D) Operations management
Question No: 25
Objective probabilities occur in:
(A) Certain situations
(B) Uncertain situations
(C) Ambiguous situations
(D) Indefinite situations
Answer: (A) Certain situations
Question No: 26
Routine situations use:
(A) Crisis decision style
(B) Programmed decision style
(C) Opportunity style
(D) Non-programmed style
Answer: (B) Programmed decision style
Question No: 27
Manager gathering information is role of:
(A) Spokesperson
(B) Leader
(C) Negotiator
(D) Monitor
Answer: (D) Monitor
Question No: 28
University admissions selection is:
(A) Structured decisions
(B) Ill-structured decisions
(C) Programmed decisions
(D) Non-programmed decisions
Answer: (C) Programmed decisions
Question No: 29
Hospital admission procedures are:
(A) Structured decisions
(B) Programmed decisions
(C) Ill-structured decisions
(D) Non-programmed decisions
Answer: (B) Programmed decisions
Question No: 30
Earthquake rehabilitation decisions are:
(A) Structured
(B) Ill-structured
(C) Non-programmed
(D) Programmed
Answer: (C) Non-programmed
Question No: 31
“One in hand is better than two in bush” represents:
(A) Satisficing model
(B) Optimal model
(C) Rubbish bin model
(D) Rational model
Answer: (A) Satisficing model
Question No: 32
Most useful SWOT element for competitive advantage:
(A) Strength
(B) Weakness
(C) Opportunity
(D) Threat
Answer: (A) Strength
Question No: 33 (M-1)
Willingness to support decision implementation is:
(A) Acceptability
(B) Sustainability
(C) Morality
(D) Accountability
Answer: (A) Acceptability