Q#1: Which of the following decision making techniques requires a panel of experts?
(A) Interacting group
(B) Delphi technique
(C) Nominal group
(D) Brainstorming
Answer: (B) Delphi technique
Q#2: Which of the following is an advantage of group decision-making?
(A) The group process takes less time
(B) Groupthink may occur
(C) More decision alternatives are generated
(D) One person can dominate the group
Answer: (C) More decision alternatives are generated
Q#3: As managers move towards the organizational hierarchy, problems are more likely to become which of the following?
(A) Well-structured
(B) Ill-structured
(C) Programmed
(D) Non-programmed
Answer: (B) Ill-structured
Q#4: Programmed decisions minimize the need for managers to:
(A) Act alone
(B) Make the same decision
(C) Exercise discretion
(D) Do nothing
Answer: (C) Exercise discretion
Q#6: Once a manager has identified a problem, the next step would be the identification of:
(A) Discrepancies
(B) Decision criteria
(C) Scenarios
(D) Factor weights
Answer: (B) Decision criteria
Q#7: In decision making process, ideas should be evaluated on the basis of:
(A) Acceptability
(B) Durability
(C) Accountability
(D) Liability
Answer: (A) Acceptability
Q#8: All of the following are the assumptions of rational decision making EXCEPT:
(A) Alternatives are known
(B) Possible outcomes known
(C) Optimal decision is possible
(D) Information is unknown
Answer: (D) Information is unknown
Q#9: A situation in which manager can make an accurate decision is called:
(A) Certainty
(B) Uncertainty
(C) Risk
(D) Factual
Answer: (A) Certainty
Q#10: The single EU currency will be called:
(A) Franc
(B) Franc-mark
(C) Pound
(D) Euro
Answer: (D) Euro
Q#11: The customs, mores, values and demographic characteristics of the society are called:
(A) The socio-cultural element
(B) The legal-political element
(C) The economic element
(D) The international element
Answer: (A) The socio-cultural element
Q#12: Systems that are not influenced by and do not interact with their environment are:
(A) Open systems
(B) Close systems
(C) Flexible systems
(D) Social systems
Answer: (B) Close systems
Q#13: Giving prestigious job titles satisfies which need?
(A) Esteem
(B) Belongingness
(C) Self-actualization
(D) Safety
Answer: (A) Esteem
Q#14: Abraham Maslow and Douglas are called:
(A) Administrative theorists
(B) Pre-classical theorists
(C) Classical theorists
(D) Behavioral theorists
Answer: (D) Behavioral theorists
Q#15: Providing orderly personnel planning and replacements is called:
(A) Division of work
(B) Discipline
(C) Unity of command
(D) Stability of tenure of personnel
Answer: (D) Stability of tenure of personne
Q#16: All of the following are characteristics of Max Weber’s bureaucracy EXCEPT:
(A) Formalization of rules
(B) Impersonality
(C) Receiving orders from one superior only
(D) Specialization of labor
Answer: (C) Receiving orders from one superior only
Q#17: NASA correcting rocket path is an example of:
(A) Planning
(B) Organizing
(C) Leading
(D) Controlling
Answer: (D) Controlling
Q#18: Ability to analyze complex situations is:
(A) Problem-solving
(B) Interpersonal
(C) Conceptual
(D) Technical
Answer: (C) Conceptual
Q#19: Controlling contingent situations falls under:
(A) Spokesperson
(B) Monitor
(C) Leader
(D) Disturbance handler
Answer: (D) Disturbance handler