Q1: According to Leonard D. White, which of the following factors are main concern with Public Administration?
(A) Trade & Business
(B) Effectiveness & Efficiency
(C) Liberty & Freedom of Speech
(D) Security & Integrity
Answer: (B) Effectiveness & Efficiency
Q2: In how many tiers the public services were divided under the Pay and Service commission of 1962?
(A) Four
(B) Five
(C) Six
(D) Seven
Answer: (B) Five
Q3: Hawthorne Studies of Elton Mayo has emphasized the importance of organizations and considered them as:
(A) Closed System
(B) Social System
(C) Bunged System
(D) Open System
Answer: (B) Social System
Q4: Telephone company?
(A) 1988-1999
(B) 1950-1970
(C) 1927-1980
(D) Not specified
Answer: (C) 1927-1980
Q5: The production department of Unilever (Pvt) Ltd. is considered as its:
(A) Open System
(B) Closed System
(C) Sub System
(D) Clogged System
Answer: (C) Sub System
Q6: Which of the following is defined as differences, disagreement and dissension due to close interaction of people?
(A) Conflict
(B) Politics
(C) Inconsistency
(D) Divergence
Answer: (A) Conflict
Q7: In which of the following area East India Company was established?
(A) Balasore
(B) Calcutta
(C) Lahore
(D) Srinagar
Answer: (B) Calcutta
Q8: The East India Company was a:
(A) Military Company
(B) Trading Company
(C) Forex Company
(D) All of the given option
Answer: (B) Trading Company
Q9: Which of the following criteria was used for promotions in The Indian Civil Services?
(A) Education
(B) Skills
(C) Seniority
(D) Personal Relations
Answer: (C) Seniority
Q10: What do Ex-cadre services mean?
(A) Posts belong to occupational group of non-managerial sort
(B) Posts belong to occupational group of managerial sort
(C) Posts belong to technical positions of non-managerial sort
(D) Posts belong to non-technical positions of managerial sort
Answer: (A) Posts belong to occupational group of non-managerial sort
Q11: Which of the following was the most noteworthy recommendation given by Mr. Rowland Egger for civil services reforms?
(A) Specialization of civil servants
(B) Extension of groups of civil services
(C) Promotion of generalists in civil services
(D) Continuation of recruitment procedure
Answer: (A) Specialization of civil servants
Q12: Which of the following characteristics are promoted in civil services after several reforms for making it efficient and effective?
(A) Service oriented
(B) Responsiveness to Public
(C) Transparency in Public dealing
(D) All of the given options
Answer: (D) All of the given options
Q13: According to the 1973 Constitution, Pakistan is considered as:
(A) Islamic Republic
(B) Ideological Republic
(C) Secular Autocracy
(D) Islamic Autocracy
Answer: (A) Islamic Republic
Q14: National Bank of Pakistan is working under the umbrella of Ministry of Finance as its:
(A) Attached department
(B) Directorate
(C) Autonomous body
(D) Division
Answer: (C) Autonomous body
Q16: Which of the following type of departmentalization is used when number of people is important to finish a task?
(A) Departmentalization by time
(B) Departmentalization by simple number
(C) Departmentalization by geography
(D) Departmentalization by function
Answer: (B) Departmentalization by simple number
Q17: Which of the following is an example of ‘Line Department’?
(A) Human Resource department
(B) Production department
(C) Marketing department
(D) None of the above
Answer: (B) Production department
Q18: Many organizations have shifted from centralization to decentralization due to increase in which of the following cost?
(A) Production cost
(B) Technical cost
(C) Financial cost
(D) Management cost
Answer: (D) Management cost
Q19: The process through which a manager gives authority to their subordinates in order to accomplish certain assignments is termed as:
(A) Delegation of authority
(B) Concentration of authority
(C) Amalgamation of authority
(D) Absorption of authority
Answer: (A) Delegation of authority
Q20: Which type of organization?
(A) Unstructured
(B) Structured
(C) Nebulous
(D) Amorphous
Answer: (B) Structured
Q21: Pakistan is planning to construct dams, coal power plants, thermal power plants and wind-mills to overcome the shortage of electricity till 2012. This plan is of:
(A) National level
(B) Organizational level
(C) Provincial level
(D) Department level
Answer: (A) National level
Q22: Which of the following best defines Mission Statement of an organization?
(A) To explain where you are headed
(B) To elaborate short-term objectives
(C) To define organizational core purpose
(D) To clarify what you stand for and believe in
Answer: (C) To define organizational core purpose
Q23: Which of the following is/are the outcome/s of the job analysis?
(A) Job Specification
(B) Job Description
(C) Position Description
(D) All of the given options
Answer: (D) All of the given options
Q24: HR planning is necessary to enhance efficiency and effectiveness for:
(A) Large companies
(B) Small companies
(C) Medium-sized companies
(D) All type of companies
Answer: (D) All type of companies
Q25: Being an HR manager, what should be your criteria for selection?
(A) Personal references
(B) High social status
(C) Education & Skills
(D) Seniority
Answer: (C) Education & Skills (inferred from context, original not fully clear)
Q26: In the Rational Decision Making, a manager uses which of the following method/s while deciding about the best alternative?
(A) Research & Analysis
(B) Experience
(C) Experimentation
(D) All of the given options
Answer: (D) All of the given options
Q27: Which of the following factors play a significant role in non-programmed decisions?
(A) Experience & Recurrent events
(B) Knowledge & Recurrent events
(C) Qualification & Experience
(D) Intuition & Experience
Answer: (D) Intuition & Experience
Q28: PTCL has installed a new email system, but many staff does not know of its features. A team that uses rational decision making to arrive at a solution should be aware that this case deviates from the assumptions of the rational decision making model in what way?
(A) There are constraints on the options available to them
(B) There are cost constraints
(C) The problem is not clearly defined
(D) There is a lack of strong leadership
Answer: (C) The problem is not clearly defined
Q29: Which of the following plan is for fixed period of time?
(A) Strategy
(B) Mission
(C) Budget
(D) Goals
Answer: (C) Budget
Q30: Who is the chairman of Planning Commission of Pakistan?
(A) President of Pakistan
(B) Federal Minister of P & D
(C) Prime Minister of Pakistan
(D) Secretary P & D
Answer: (C) Prime Minister of Pakistan