Q#1: Which of these is NOT an element of technical knowledge and skill?
(A) Hardware
(B) System integration
(C) Software
(D) Network infrastructure
Answer: (D) Network infrastructure
Q#2: Following are the examples of intangible resources EXCEPT:
(A) Brand image
(B) Innovation
(C) Land
(D) Copyrights
Answer: (C) Land
Q#3: All of the following are the terms used interchangeably for global economy EXCEPT:
(A) Third Wave Economy
(B) Electronic Economy
(C) Third World Economy
(D) Developed Economy
Answer: (C) Third World Economy
Q#4: Which of the following are the organizations related to theatres, televisions, actors, singers under one title?
(A) Information industries
(B) Knowledge industries
(C) Ethics industries
(D) Arts industries
Answer: (D) Arts industries
Q#5: Which of the following is among the three core levers of strategy?
(A) Knowledge in products and services
(B) Organizational memory
(C) Knowledge in relationships
(D) Knowledge assets
Answer: (A) Knowledge in products and services
Q#6: All of the following are the examples of knowledge databases EXCEPT:
(A) Products and technologies
(B) Customer’s histories
(C) Best practices
(D) Marketing strategies
Answer: (C) Best practices
Q#7: Which of the following knowledge comprises all the insights, intuitions, and relational information we use to work with other people?
(A) Categorized knowledge
(B) Stored knowledge
(C) People knowledge
(D) Immanent knowledge
Answer: (C) People knowledge
Q#8: The refining phase of knowledge management includes all of the following steps EXCEPT:
(A) Contextualizing
(B) Collaborating
(C) Filtering
(D) Projecting
Answer: (A) Contextualizing
Q#9: Physical, cognitive and punctuation marks are examples of which of the following knowledge?
(A) Procedural knowledge
(B) Declarative knowledge
(C) Tacit knowledge
(D) Explicit knowledge
Answer: (A) Procedural knowledge
Q#10: Reengineering shifts processes from one stage to another stage in a way which is more______________.
(A) Productive
(B) Monotonous
(C) Efficient
(D) Aggressive
Answer: (A) Productive
Q#11: IF mothers are women AND Sarah is a mother, THEN Sarah is a woman. This conclusion is based on which of the following reasoning?
(A) Analogy Reasoning
(B) Inductive Reasoning
(C) Deductive Reasoning
(D) Case–Based Reasoning
Answer: (C) Deductive Reasoning
Q#12: Which of the following statement refers to “shallow knowledge?”
(A) Knowledge based on the fundamental structure, function, and behavior of objects
(B) Readily recalled knowledge that resides in short-term memory
(C) Surface information that experts verbalize easily
(D) Knowledge used to create explicit knowledge
Answer: (B) Readily recalled knowledge that resides in short-term memory
Q#13: The branch of philosophy that studies the nature of knowledge, its presuppositions and foundations, and its extent and validity refers to which of the following term?
(A) Epistemological
(B) Ontological
(C) Sociological
(D) Psychological
Answer: (A) Epistemological
Q#14: Which of the following strategies focuses on developing new knowledge?
(A) Stock strategy
(B) Flow strategy
(C) Growth strategy
(D) Share strategy
Answer: (C) Growth strategy
Q#15: Companies that offer customized products will fit in which of the following strategy?
(A) Codification strategy
(B) Personalization strategy
(C) Growth strategy
(D) Stock strategy
Answer: (B) Personalization strategy
Q#16: “I have a problem and I am looking for someone in the organization who has knowledge that can solve my problem.” This situation relates to which perspective?
(A) Information-based perspective
(B) Technology-based perspective
(C) Culture-based perspective
(D) Structure-based perspective
Answer: (A) Information-based perspective
Q#17: Culture-based perspective is concerned with which of the following?
(A) Access to information
(B) Application of information technology
(C) Knowledge sharing
(D) Application knowledge
Answer: (C) Knowledge sharing
Q#18: Human capital is a general term that refers to all of the following resources that individuals directly contribute to an organization EXCEPT:
(A) Physical resources
(B) Knowledge resources
(C) Social resources
(D) Financial resources
Answer: (D) Financial resources
Q#19: How can the organization’s employees improve the competence of customers, suppliers and other stakeholders? This strategic question is asked in which knowledge transfer?
(A) Knowledge transfers between individuals
(B) Knowledge transfers from individuals to external structure
(C) Knowledge transfers from external structure to individuals
(D) Knowledge transfers from competence to internal structure
Answer: (B) Knowledge transfers from individuals to external structure
Q#20: Which of the following is viewed as a tool to aid internal decisions and descriptions of the company’s knowledge assets to the shareholders?
(A) Industrial capital reporting
(B) Intellectual capital reporting
(C) Social capital reporting
(D) Cultural capital reporting
Answer: (B) Intellectual capital reporting
Q#21: “Knowledge can be summarized for easier handling and can be packaged into small physical formats” refers to which characteristic?
(A) Expandable
(B) Compressible
(C) Transportable
(D) Diffusive
Answer: (B) Compressible
Q#22: Which of the following describes a sequence of relations relative to the main example of finding a CNG station when fuel is low?
(A) Fact
(B) Heuristic
(C) Procedural Rule
(D) Common Sense
Answer: (D) Common Sense