1. What is the primary purpose of reference service in a library?
(A) To issue books only
(B) To repair books
(C) To classify books
(D) To help users find the information they need
2. A reference service is mainly provided by a:
(A) Library assistant
(B) Reference librarian
(C) Book publisher
(D) Cataloguer
3. Reference service is also known as:
(A) Reader's advisory service
(B) Information service
(C) Cataloguing service
(D) Acquisition service
4. Which of the following is a reference source?
(A) Encyclopedia
(B) Novel
(C) Comic book
(D) Magazine advertisement
5. Which reference source is primarily used to find the meaning of words?
(A) Atlas
(B) Bibliography
(C) Dictionary
(D) Yearbook
6. Which reference source provides general background information on various subjects?
(A) Journal article
(B) Patent
(C) Thesis
(D) Encyclopedia
7. Which reference source provides geographical maps?
(A) Dictionary
(B) Handbook
(C) Atlas
(D) Directory
8. A bibliography is mainly used to:
(A) List publications on a particular subject or by an author
(B) Provide maps
(C) Define words
(D) Publish research articles
9. Which reference source provides names, addresses, and contact information?
(A) Yearbook
(B) Encyclopedia
(C) Gazetteer
(D) Directory
10. Which reference source provides current statistical and annual information?
(A) Yearbook
(B) Dictionary
(C) Atlas
(D) Handbook
11. A reference interview is conducted to:
(A) Understand the user's information need
(B) Collect library fees
(C) Register library members
(D) Repair books
12. Which of the following is a major function of a reference librarian?
(A) Shelving books only
(B) Publishing journals
(C) Printing books
(D) Answering users' information queries
13. Ready reference service deals with:
(A) Quick factual questions
(B) Complex research questions
(C) Cataloguing records
(D) Library accounts
14. Long-range reference service is provided for:
(A) In-depth research and complex information needs
(B) Simple factual queries
(C) Book circulation only
(D) Library membership issues
15. Which of the following is NOT a reference service?
(A) Current Awareness Service (CAS)
(B) Book Binding
(C) Selective Dissemination of Information (SDI)
(D) Reference Interview
16. CAS stands for:
(A) Computer Access Service
(B) Cataloguing Access System
(C) Central Archive Service
(D) Current Awareness Service
17. SDI stands for:
(A) Selective Dissemination of Information
(B) Systematic Data Indexing
(C) Subject Data Integration
(D) Standard Digital Information
18. The main objective of CAS is to:
(A) Repair books
(B) Inform users about newly available information
(C) Manage library finances
(D) Classify books
19. SDI provides information based on:
(A) Individual users' interests and profiles
(B) Random selection
(C) Book prices
(D) Library rules only
20. Which of the following is an electronic reference service?
(A) Virtual reference service
(B) Shelf arrangement
(C) Book repair
(D) Accessioning
21. Virtual reference service is commonly provided through:
(A) Notice boards only
(B) Printed catalogues only
(C) Email and online chat
(D) Telephone directories only
22. Which of the following is a quality of a good reference librarian?
(A) Good communication and search skills
(B) Poor subject knowledge
(C) Limited user interaction
(D) Lack of computer skills
23. Which type of reference source is most suitable for finding statistical data?
(A) Yearbook
(B) Dictionary
(C) Atlas
(D) Gazetteer
24. Which reference source is best for finding biographical information?
(A) Atlas
(B) Biographical Dictionary
(C) Handbook
(D) Patent
25. The reference section of a library generally contains:
(A) Books issued for home reading only
(B) Materials that are consulted within the library only
(C) Fiction books only
(D) Newspapers only
26. Which of the following is the first step in providing effective reference service?
(A) Shelving books
(B) Conducting a reference interview
(C) Charging library fees
(D) Preparing catalogues
27. The main goal of reference service is to:
(A) Promote library membership only
(B) Increase library revenue
(C) Connect users with accurate and relevant information
(D) Arrange books by size
28. Which of the following is NOT a reference source?
(A) Encyclopedia
(B) Dictionary
(C) Atlas
(D) Novel
29. Reference services are especially important because they:
(A) Reduce the number of library resources
(B) Replace library catalogues
(C) Eliminate the need for librarians
(D) Help users locate and evaluate information efficiently
30. Which statement best describes reference services?
(A) They are only used in digital libraries.
(B) They are services used only for book circulation.
(C) They are limited to printed reference books.
(D) They are library services that assist users in identifying, locating, and using information resources to meet their information needs.