1. What is Knowledge Management (KM)?
(A) Process of printing documents
(B) Method of arranging books on shelves
(C) System of book classification
(D) Process of creating, sharing, storing, and using knowledge effectively
2. The main goal of Knowledge Management is to:
(A) Replace employees
(B) Reduce information access
(C) Eliminate knowledge sharing
(D) Improve organizational performance through effective use of knowledge
3. Knowledge Management focuses on managing:
(A) Only printed books
(B) Library furniture
(C) Knowledge assets of an organization
(D) Financial records only
4. Knowledge Management includes:
(A) Printing only
(B) Book binding only
(C) Classification only
(D) Knowledge creation, storage, sharing, and application
5. Knowledge can be classified into:
(A) Public and private libraries
(B) Old and new books
(C) Digital and printed only
(D) Explicit and tacit knowledge
6. Tacit knowledge is:
(A) Personal knowledge based on experience and skills
(B) Written documents only
(C) Published books only
(D) Database records only
7. Explicit knowledge is:
(A) Personal experience only
(B) Knowledge that can be documented and shared easily
(C) Hidden knowledge only
(D) Unrecorded knowledge
8. The SECI model of knowledge creation was proposed by:
(A) Garfield
(B) Ranganathan
(C) Dewey
(D) Nonaka and Takeuchi
9. SECI model includes:
(A) Search, Exchange, Collection, Information
(B) Storage, Evaluation, Classification, Indexing
(C) Socialization, Externalization, Combination, Internalization
(D) None of the above
10. Knowledge sharing means:
(A) Destroying information
(B) Exchange of knowledge among individuals and organizations
(C) Hiding knowledge
(D) Printing books only
11. Knowledge repositories are used for:
(A) Storing and retrieving organizational knowledge
(B) Book classification only
(C) Library construction
(D) Printing materials
12. A Knowledge Management System (KMS) is:
(A) A library building
(B) A classification scheme
(C) A cataloguing code
(D) A technology-based system for managing knowledge
13. Knowledge Management helps organizations in:
(A) Decision-making and innovation
(B) Reducing knowledge access
(C) Preventing collaboration
(D) Eliminating information
14. Information becomes knowledge when it is:
(A) Printed only
(B) Interpreted and applied in a meaningful context
(C) Stored without understanding
(D) Deleted
15. Knowledge creation involves:
(A) Developing new ideas and insights
(B) Destroying information
(C) Avoiding learning
(D) Reducing communication
16. Knowledge capture means:
(A) Deleting knowledge
(B) Collecting and recording valuable knowledge
(C) Ignoring experiences
(D) Printing documents only
17. Knowledge transfer refers to:
(A) Moving knowledge from one person or system to another
(B) Destroying knowledge
(C) Classifying books
(D) Buying resources
18. Organizational learning is related to:
(A) Reducing employee skills
(B) Creating and applying knowledge for improvement
(C) Avoiding innovation
(D) Limiting communication
19. Which technology supports Knowledge Management?
(A) Printing presses only
(B) Typewriters only
(C) Card catalogues only
(D) Databases and knowledge management systems
20. Knowledge workers are people who:
(A) Do not require skills
(B) Only perform physical tasks
(C) Avoid information use
(D) Create, use, and manage knowledge
21. The primary resource in Knowledge Management is:
(A) Knowledge
(B) Furniture
(C) Paper only
(D) Buildings
22. Knowledge Management improves:
(A) Knowledge loss
(B) Information barriers
(C) Collaboration and innovation
(D) Organizational confusion
23. A knowledge base is:
(A) A library building
(B) A physical bookshelf
(C) A classification system
(D) A collection of organized knowledge for access and use
24. Knowledge sharing culture encourages:
(A) Information loss
(B) Knowledge hiding
(C) Reduced communication
(D) Exchange of ideas and expertise
25. Which of the following is a benefit of Knowledge Management?
(A) Less collaboration
(B) Reduced learning
(C) Information loss
(D) Better decision-making
26. Knowledge Management is important in libraries because it helps in:
(A) Organizing and sharing institutional knowledge
(B) Eliminating library services
(C) Reducing access to information
(D) Replacing librarians
27. Digital knowledge management uses:
(A) Manual registers
(B) Only printed documents
(C) Information technologies for storing and sharing knowledge
(D) Physical shelves only
28. Knowledge auditing helps organizations to:
(A) Avoid learning
(B) Delete knowledge
(C) Stop communication
(D) Identify available knowledge resources and gaps
29. Which statement about Knowledge Management is correct?
(A) Knowledge Management is a library classification system.
(B) Knowledge Management is only about storing documents.
(C) Knowledge Management is a systematic process of creating, organizing, sharing, and applying knowledge to achieve organizational goals.
(D) Knowledge Management prevents information sharing.
30. Knowledge Management helps organizations by:
(A) Preventing collaboration
(B) Reducing knowledge availability
(C) Improving knowledge sharing, innovation, learning, and decision-making
(D) Eliminating organizational learning