1. Which is the most common reason MS Word crashes unexpectedly?
(A) Too many fonts installed
(B) Corrupted add-ins or templates
(C) Large page margins
(D) Low screen brightness
2. If Excel shows “#DIV/0!” in a cell, what does it mean?
(A) Invalid file format
(B) Wrong font size
(C) Missing data source
(D) Division by zero error
3. Which MS Office error occurs when you try to open a file from an older version and compatibility issues exist?
(A) File in Compatibility Mode
(B) #VALUE! Error
(C) AutoRecover Failed
(D) Disk Full Error
4. What is the first recommended step if MS Office applications run very slowly?
(A) Change font style
(B) Reinstall Windows immediately
(C) Disable unnecessary add-ins
(D) Increase page size
5. In Excel, what does the “#REF!” error indicate?
(A) A referenced cell is invalid or deleted
(B) A file is missing
(C) An add-in failed to load
(D) The formula is correct
6. Which option can help restore Office applications if they are not functioning properly?
(A) Change File Extension
(B) Repair Office from Control Panel/Settings
(C) Adjust Page Layout
(D) Delete the Ribbon
7. If AutoRecover fails to restore a file, where else can you check for unsaved versions?
(A) Temp folder or Unsaved Documents folder
(B) Control Panel
(C) Print Preview
(D) Recycle Bin only
8. What does the Excel error “#NAME?” usually mean?
(A) User password incorrect
(B) Cell reference missing
(C) File is corrupted
(D) Function or formula is not recognized
9. If MS Outlook cannot send emails, what should you check first?
(A) Page orientation
(B) Font type in email body
(C) Internet connection and account settings
(D) Slide master settings
10. Which MS Word error occurs if the program cannot locate the printer driver?
(A) #NULL! Error
(B) “No printers installed” message
(C) Compatibility Mode Warning
(D) Corrupted Add-in Alert