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Chapter 4 LISTENING SKILLS MCQs

1. According to a survey, this percentage of high officials or executive’s day is spent in groups, meetings and telephonic conversation.

(A) 20%


(B) 40%


(C) 80%


(D) 60%




2. According to a research, this percentage of individuals are able to understand message after listening.

(A) 50% to 70%


(B) 25% to 30%


(C) 60% to 90%


(D) 100%




3. In this type of listening only ears are involved.

(A) Both


(B) Listening


(C) Hearing


(D) None




4. In this type of listening, ears, mind and eyes are involved.

(A) Listening


(B) Hearing


(C) Both


(D) None




5. To listen a political speech or about a proposed change in company policy is called.

(A) Evaluative listening


(B) Informational listening


(C) Appreciative listening


(D) All




6. Listening to a comedian or music is called.

(A) Appreciative listening


(B) Informational listening


(C) Evaluative listening


(D) All




7. To listen lecture in classroom or coach’s explanation is called.

(A) Evaluative listening


(B) Informational listening


(C) Appreciative listening


(D) All




8. Benefits of effective listening includes

(A) All


(B) Resolve Problems Effectively


(C) Build Connections


(D) Expand Your Knowledge




9. It includes in the principles of effective listening.

(A) Stop Talking


(B) Prepare Yourself to Listen


(C) Remove Distractions


(D) All




10. It includes in the principles of effective listening.

(A) Not taking notes


(B) Listen actively


(C) Show negative attitude


(D) Show Personal Prejudice




11. It includes in the barriers of effective listening.

(A) Fake attention


(B) All


(C) Lack of interest


(D) Difficult topic




12. It includes in the barriers of effective listening.

(A) Correct use of words


(B) Awareness of gestures


(C) Have full attention


(D) Lack of interest




13. It includes in the reasons of poor listening.

(A) Language


(B) Difficult topic


(C) Failure to concentrate


(D) All




14. It is included in the steps to overcome listening barriers.

(A) All


(B) Pay full concentration


(C) Minimize distractions


(D) Do not disturb the speaker




15. It includes in the steps to remove listening barriers.

(A) No awareness about gestures


(B) Minimize distractions


(C) Work on multi-tasking


(D) Negative attitude




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